WHO? HOW? WHY?

Frequently Asked Questions

Can I order just one pair of flip flops?
Absolutely! With Owniez, you put together your perfect pair online. Choose your favorite colors, pick your size, and mix & match however you like. We handmake your flip flops just for you.

Can I get a print or logo on my flip flops?
Not anymore. We no longer offer printed designs. All our soles and straps come in solid colors – simple, stylish, and sustainable. Just how we like it!

How long does it take to receive my order?
We start making your flip flops by hand as soon as your order comes in. You’ll usually receive your package within 2–5 working days. As soon as it ships, you’ll get a track & trace code to follow your flip flops’ journey.

What are the shipping costs?
We charge a flat shipping fee of €6.95 within the Netherlands. For international orders, shipping costs vary depending on the destination – the exact amount will be shown during checkout.

Can I return or exchange my flip flops?
Because each pair is custom-made especially for you, returns and exchanges are not possible. We recommend checking our size guide carefully before ordering. Still unsure? Just send us a message – we’re happy to help you pick the right size.

Do you have a physical store?
Nope – we’re online only! But don’t worry, our webshop makes it super easy to customize your pair, and we’re here if you need advice.